Four Years of Design-Led Growth for Fathom London

By |September 5th, 2016|

Algomi’s Honeycomb demonstrates the impact experience design can have on Fintech London (5th Sept.) - Fathom London, a user experience design agency for

Thinking Beyond Digital Touch Points: Designing Customer Experiences for Banking Systems

By |August 24th, 2016|

An Interview with Jin Kang, VP, Experience Design at OCBC Bank A few years ago, I read a tweet of Jin Kang’s that changed my life. My working life, that is. She tweeted about bank sites and apps needing to be beautiful. Until just a few years ago, we didn’t hear too much talk about banks building beautiful websites or mobile apps.

Customer Experience Design: Changing the Way Banks Develop Apps

By |February 15th, 2016|

An Interview with Aden Davies, Financial Services Specialist on CX Design & Fintech As an analyst, I talk to a lot of bankers

3 Reasons Why Remote Usability Testing Isn’t Trustworthy After All

By |February 10th, 2016|

The nature of software, app, cross-channel experiences and web-development has been subjected to constant shifts and evolutions with time. Because of these shifts,

Putting UX First in Fintech for User Adoption

By |February 4th, 2016|

As the Fintech space becomes more saturated and competitive, companies are turning to the newest and most innovative ways to stand out from

3 Tips on How to Design for Habits in Fintech Applications

By |January 28th, 2016|

It's not just the habit of saving. It's the habits surrounding savings. I'd like to work on that combination. In 2002, I opened an account with a futuristic, Internet-only bank launched by Zurich. "Only for people comfortable with using the Internet," warned

Nudge Theory: Let’s Kill Spending and Start Saving

By |January 26th, 2016|

This just in - MasterCard is set to transform payments tech worldwide. Well...Woo. Hoo. You'd think I'd be more excited over this news.

10 UX Articles That Will Enhance User Experience Designers

By |January 25th, 2016|

2016 is a new era for startups, entrepreneurship and, in turn, UX – no doubt about it. A myriad of products are making

From Design Thinking to Design-Driven Culture: Reflection of Two Years at Visa

By |January 19th, 2016|

December 30th - I didn't think too much about the implication or the impact of start date in any company until last December

Baby Boomers: Adoption of Fintech Among the Hesitant

By |January 18th, 2016|

The world is not Silicon Valley...or Gen Y or even X. Surprised? Wondering what the hell I’m talking about? Good. I read about





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